Thanks to Quentin Mesnildrey for pointing out a bug and also providing a work around with SMRT on some European computers. Specifically, if your computer uses a comma ( , ) to indicate a decimal, the software will misbehave. If your computer uses a period ( . ) it should be fine as is.
If the SMRT computer uses a comma to indicate a decimal, you must change the settings to use a period. Then the software will behave correctly.
Below are instructions to make the fix for windows 7 in English. A similar procedure is needed for Windows XP, 8.1, and 10. Of course the prompts will be different with a different language or different version of Windows.
To make the switch on windows 7 go to the control panel and select "Clock, Language, and Region"
If the SMRT computer uses a comma to indicate a decimal, you must change the settings to use a period. Then the software will behave correctly.
Below are instructions to make the fix for windows 7 in English. A similar procedure is needed for Windows XP, 8.1, and 10. Of course the prompts will be different with a different language or different version of Windows.
To make the switch on windows 7 go to the control panel and select "Clock, Language, and Region"
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From the control panel, select "Clock, Language, and Region" |
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Next Select "Region and Language" |
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And then click "Additional Settings" |
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Make sure your settings match these settings. When the correct settings are made, click "Apply" and the SMRT should work correctly. |